Day 418 – Year in Review: Confidentiality of Data

I am likely stating the obvious with this post, but it is imperative that you always, always ensure any data or information remains confidential in regards to the bars you audit or even don’t audit. It is human nature for bar owners to ask you how others in the industry are doing. We are looked upon as consultants and we are always wanting to provide helpful information and add value to our service, but make sure any information you are providing is from industry resources, restaurant and bar associations or maybe consolidated BEVINCO data from your region, for example average losses or hot selling products etc. Refrain from discussing results from other clients, its confidential information between you and the client. If a bar owner asks how others are doing and you respectfully decline to speak about other establishments, they will understand, because they wouldn’t want you to be discussing their business either.